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Terms Conditions That Cover Your q89 Account

These terms set out what you agree to when you open and use a q89 account — from how deposits and withdrawals work with JazzCash, Easypaisa, and Raast, to how we handle account access and what we expect from you.

JazzCash & Easypaisa deposits coveredRaast withdrawal terms applyAccount eligibility by regionPakistan-local payment rules

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HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

These terms exist to protect both your account and ours. We take account security seriously — your login credentials, wallet links, and transaction history are tied specifically to your registered profile. If you believe your account has been accessed without your permission, contact support immediately through the in-account form or live chat.

Data Handling

We collect only what is needed to operate your account — login details, payment method identifiers like your JazzCash or Easypaisa number, and transaction records.

Account Security

Each account is protected by OTP verification on login. If your registered mobile number changes, you must update it through account settings before initiating any Raast withdrawal.

Data Retention

Transaction and account data is retained in line with our internal policy and any applicable legal requirements. You can request a summary of data we hold by contacting support.

Requesting Changes

To update personal details, correct account information, or request account closure, submit a verified request through the in-account form with your registered contact details.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team handles those queries directly. You can reach us through live chat, email, or the in-account contact form. We aim to respond to terms-related queries within a reasonable time frame — complex account or payment questions may take longer to resolve.

Team online

Live Chat

Raise a terms query through live chat in your account dashboard. Available for account holders with verified JazzCash or Easypaisa wallets.

Email Support

Send a detailed terms or account question to our support email. Include your account ID and the specific clause or transaction you are querying.

In-Account Form

Submit a formal terms dispute or account request through the contact form in your profile settings. Responses are sent to your registered email address.

What These Terms Actually Cover

q89 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on q89, you confirm that you have read, understood, and agreed to these terms in full. They govern every action taken through your account — deposits made via JazzCash or Easypaisa, withdrawals processed through Raast or bank transfer, game participation, and how

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disputes are raised. We may update these terms from time to time. When that happens, we will notify you through your registered account contact. Continued use of the platform after any update means you accept the revised terms. If you disagree with any change, you should
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stop using the account and contact support to request closure. These terms do not override any applicable local law. Access and eligibility depend on the law of your region, and it is your responsibility to confirm that using q89 is permitted where you are located. Nothing
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in these terms creates an obligation on our part beyond what is explicitly stated here.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About q89 Terms & Conditions

These are the questions we get most often about how our terms apply to accounts, payments, and eligibility. If yours is not covered here, use the in-account contact form to raise it directly.

Yes. All transactions through your account — including JazzCash deposits and Easypaisa transfers — are governed by these terms. Payment method rules do not override the account agreement.

We notify you through your registered contact. Continuing to use your account after the update means you accept the new terms. If you do not agree, contact support to close the account.

Access depends on local law and is available only where permitted in your region. It is your responsibility to confirm that using the platform is lawful where you are located.

Submit a query through the in-account contact form or reach live chat from your account dashboard. Include your account ID and the specific transaction or clause you are questioning.

We share data only as required to process payments through rails like Raast or Easypaisa, or where required by applicable law. We do not sell account data to third parties.

Submit a verified closure request through the in-account form. Include your registered mobile number and confirm the JazzCash or bank account for any remaining balance withdrawal.

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